This is your chance to comment on all aspects of the npower service as you experience it.
To start with, we'd like you to give us a little feedback about your previous supplier - to give us something to compare npower to. Is there anything they did right that we're not doing or was there anything they did particularly badly that we should make sure we don't do?
Following this you will be contacted by us to catch up every so often. This will be your chance to tell us exactly what you think about npower and to have a real impact on how we do things.
We want to hear your most honest thoughts and opinions, so - if you are enjoying being an npower customer, we will be delighted to hear it, but if you think we could improve what we do, this will be your chance to have your say.